Blue Hour | Hand Dyed | Eco-Friendly | Chiffon Saree

Returns Policy

Thank you for choosing Sheer Story! Please take a moment to review our returns and refund policy below.

Returns:

We sincerely appreciate your recent purchase with us. Your support means the world to us. However, we regret to inform you that, at this moment, we are unable to process returns. We understand that this may be disappointing news, and we genuinely empathize with any inconvenience this may cause. Thank you for your understanding! 

Exchanges:

We are not accepting exchanges currently.

Contact Information:

If you have any questions or concerns regarding our returns and refund policy, please don't hesitate to contact us at support@sheerstory.in or 7454942888. Our customer service team is here to assist you.

By placing an order with Sheer Story, you agree to abide by the terms and conditions outlined in this returns and refund policy. We appreciate your understanding. Thank you for choosing Sheer Story!

Shipping Policy

1. Shipping Methods and Carriers: We utilize trusted shipping carriers to deliver your orders safely and efficiently. Our primary carrier is Delhivery.com. Shipping methods may vary depending on the destination and the nature of the product being shipped.
2. Processing Time: Orders are typically processed and shipped within 1-3 business days from the date of purchase, excluding weekends and holidays. However, please note that processing times may vary during peak seasons or promotional periods.
3. Shipping Rates: Shipping is free.
4. Domestic and International Shipping: We offer only domestic shipping.
5. Delivery Time: Delivery times vary depending on the shipping method selected and the destination. Once your order has been shipped, you will receive a tracking number via email, and a tracking number will be displayed on the website, allowing you to monitor the status of your shipment. Our estimated delivery time is 1-7 days.
6. Delivery Issues: In the event of any issues with your delivery, such as delays or damaged packages, please contact our customer service team as soon as possible. We will work diligently to resolve the issue and ensure your satisfaction.
7. Shipping Restrictions: Some products may be subject to shipping restrictions based on regulations or carrier policies. We do our best to communicate any restrictions on product pages or during the checkout process. If you have any questions about shipping restrictions, please contact us for clarification.
8. Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment online or through our website.

Refunds:

We do not offer refunds for any reason, including but not limited to, dissatisfaction with the product, change of mind, or receiving an incorrect item.

Cancellation Policy:

Cancellations will be accepted if done within 24 hours of placing the order. However, please note that once an order has been processed and shipped, it cannot be canceled.